Coronavirus update for our office and clients

Aside from the many problems the outbreak of coronavirus (COVID-19) has brought, we want to reassure you that we have activated our business continuity plan to ensure we can continue to operate effectively should a number of our employees become ill, or need to self-isolate due to the virus.

This is a unique situation and is continually changing. We are taking all pragmatic and sensible steps to ensure that we are well prepared and well positioned to minimise the potential impact on the welfare of our people, while continuing to deliver on our service commitments to our business partners and customers.

We have been liaising with all our insurers and suppliers to ensure we are prepared for any future changes in guidance and we remain in constant dialogue regarding plans. Our service to you remains our priority.

We have home working enabled for all staff.

Our phone system is cloud based so you will still be able to seamlessly contact the member of staff you usually deal with on our usual numbers.

We are encouraging all staff to follow the NHS general good practice guidance to prevent the spread of virus. In addition, we have also taken extra measures to protect our employees and reduce risk of exposure in the workplace and have implemented guidelines around hygiene and provision of additional antibacterial gels and hand washes.

We are also advising employees to have minimal physical contact, avoid business travel and client facing meetings unless deemed absolutely essential.

We will not attending large group events until the full implications of the virus are established.

We have issued specific guidance to our employees from Public Health England for travellers returning back to the United Kingdom from affected areas.

If you need us please call or email in the normal way.

If you would like to discuss your cover or need to find out more, talk to us today by calling 01865 208000 or email info@mathewscomfort.com.

Helpful resouces:

World Health Organisation

ABTA

UK Government website

NHS website